Contact

At Gezirota, we value your thoughts, feedback, and inquiries. You can reach out to us through the communication channels listed below.

Email Inquiries

For general questions, suggestions, technical feedback, and partnership opportunities, please write to us at:

Our platform is operated independently under the commercial title "Gezi Rota TR". We do not publish a physical postal mailing address or a registered KEP address; all correspondence is handled electronically via email and in-app forms.

Personal Data (KVKK / GDPR) Inquiries

To exercise your rights under personal data protection legislation (including Turkish KVKK and European GDPR), inquire about your processed data, or submit erasure and correction requests, please use our dedicated data protection address:

Requests accompanied by identity verification information will be evaluated and finalized free of charge as soon as possible and within 30 (thirty) days at the latest. For details on application guidelines and form templates, please visit our Data Protection Application Guide.

Reporting Bugs and Suggestions (🐞 Report Bug)

If you encounter a software issue, discover a place that is closed or incorrectly positioned, or wish to suggest an interface enhancement, you can notify us directly from within the application. Simply click the 🐞 Report bug button located on the top toolbar in the Planner.

The error report submission includes the following details:

  • Message: Describe the issue or your suggestion in up to 1,500 characters.
  • Optional Email: Provide your email address if you would like to receive a follow-up response. You may leave this field blank if no reply is needed.
  • Attachments: You can attach up to 5 screenshots or documents in supported file formats to help us understand the problem.
  • Automatic Diagnostic Package: To help us pinpoint technical issues quickly, a diagnostic snapshot including your browser and operating system type, language, screen dimensions, current URL, application settings, and the last 20 client-side errors is automatically attached. Sensitive keys and tokens are automatically sanitized, and your IP address is truncated to a network subnet prefix before encryption on the server.
  • Manual Review: Every feedback submission is reviewed manually by our team one by one.

Share Your Route with Us

If you have created a custom itinerary that you enjoyed and believe could inspire other travelers, you can share it with our community. Use the "Share your route" form inside the planner to submit your name or nickname, email address, tour title, description, duration, and complete plan details. Our editorial team reviews every submission. Your email address is used solely to notify you of the outcome (approval or reasoned rejection). If approved, your itinerary is featured in the Ready-Made Routes library with your name credited; if rejected, your email address is automatically and irreversibly deleted from our servers.

Social Media and Community

Stay up to date with Gezirota updates, newly published routes, and travel tips through our official social media channels. You can access all our verified accounts on Telegram, Bluesky, Instagram, Threads, Facebook, and Pinterest from our Links page.

Notice on Personal Data Protection

Any personal data you submit to us via email or forms (such as your name, email address, and message content) is processed solely to evaluate, resolve, and respond to your inquiry, error report, or route submission. We never transfer your personal information to third parties for commercial or marketing purposes. For full details regarding data processing practices, retention schedules, and your statutory rights, please review our Privacy Policy and Privacy Notice.